Our promise to you
- We will have your rental vehicle ready for you at the agreed time.
Delivering to your holiday Park?
- We will call you when we arrive at your holiday park at the agreed time. We will be at the arrivals or reception area. (It's the same process for collection)
Collecting from our premises?
Whether you're renting a car, van, Luton, MPV or 17 seater minibus it's the same, simple process:
- Check, Sign & Go...
- The whole process takes about 5 minutes.
Here are the details:
- Please have the driving licences, NI number & second proof of address of all drivers when collecting your vehicle.
- We will confirm the details of your hire, including return time.
- You will need a valid debit or credit card as cash payments aren't accepted.
- Then we book the vehicle out on our App., photos are taken of each side of the vehicle and of the fuel level / mileage.
- You sign on the App. and everything is emailed to you.
Returning your vehicle
- It is important that you return the vehicle as per the details on your rental agreement.
- We will check the vehicle in via our App. (pictures of all sides, fuel guage & mileage)
- You and the LCH representative will then sign the App to record the date & time of return.
- If there are any charges due identified in relation to your hire, then you will be expected to pay for these before you leave.
- Your vehicle will then be cleaned and if no further problems are found the hire contract will end.
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